What phase is characterized using techniques related to therapeutic communication and allowing the client to clarify any concerns?

What phase is characterized using techniques related to therapeutic communication and allowing the client to clarify any concerns?

• A. Phase 1 - Pre-Interaction phase
• B. Phase 2 - Orientation phase
• C. Phase 3 - Working phase
• D. Phase 4 - Termination phase

Answer: (C)

The working phase is where the nurse and client actively collaborate to solve problems using therapeutic communication, and the client is encouraged to voice and clarify concerns. In this stage, the nurse uses techniques like open-ended questions, reflective listening, paraphrasing, and clarifying to help the client express thoughts and worries, explore options, and work toward agreed-upon goals. It’s a joint, problem-solving period that hinges on building trust and engaging in meaningful dialogue. Earlier phases focus on establishing rapport and gathering data, while the termination phase centers on summarizing progress and planning for future care.

The working phase is where the nurse and client actively collaborate to solve problems using therapeutic communication, and the client is encouraged to voice and clarify concerns. In this stage, the nurse uses techniques like open-ended questions, reflective listening, paraphrasing, and clarifying to help the client express thoughts and worries, explore options, and work toward agreed-upon goals. It’s a joint, problem-solving period that hinges on building trust and engaging in meaningful dialogue. Earlier phases focus on establishing rapport and gathering data, while the termination phase centers on summarizing progress and planning for future care.