Which behavior demonstrates active listening during a patient interview?

Which behavior demonstrates active listening during a patient interview?

• A. Interrupting the speaker to offer advice
• B. Nodding and maintaining eye contact
• C. Looking at the floor while they talk
• D. Checking phone repeatedly

Answer: (B)

Active listening in a patient interview is shown by nonverbal cues that signal you are fully present and engaged. Nodding and maintaining eye contact indicate you are listening, you understand what’s being said, and you’re inviting the patient to continue. This supports accurate information sharing and helps build trust. interrupting to give advice disrupts the patient’s flow and suggests you weren’t really listening. Looking at the floor shows disengagement, and checking the phone repeatedly signals distraction and disrespect. So, the behavior of nodding and maintaining eye contact best demonstrates active listening because it conveys attention, encourages the patient to speak, and helps elicit complete and accurate information.

Active listening in a patient interview is shown by nonverbal cues that signal you are fully present and engaged. Nodding and maintaining eye contact indicate you are listening, you understand what’s being said, and you’re inviting the patient to continue. This supports accurate information sharing and helps build trust.

interrupting to give advice disrupts the patient’s flow and suggests you weren’t really listening. Looking at the floor shows disengagement, and checking the phone repeatedly signals distraction and disrespect. So, the behavior of nodding and maintaining eye contact best demonstrates active listening because it conveys attention, encourages the patient to speak, and helps elicit complete and accurate information.