Which communication technique involves restating the patient's message in your own words to confirm understanding?

Which communication technique involves restating the patient's message in your own words to confirm understanding?

• A. Reflecting
• B. Paraphrasing
• C. Clarifying
• D. Summarizing

Answer: (B)

Paraphrasing is restating the patient’s message in your own words to confirm you’ve understood them. This technique focuses on the content of what they’re saying and invites them to correct any misinterpretation, which helps ensure accurate communication and safety. For example, if a patient says they’re worried about managing their medications at home, you might respond, “So you’re worried about taking your meds at home and remembering the schedule?” This shows you’re listening and clarifying meaning. Reflecting would emphasize the feelings behind the words; clarifying involves asking questions to remove ambiguity; and summarizing provides a brief review of several points at the end. Paraphrasing is the best fit for confirming understanding of the message itself.

Paraphrasing is restating the patient’s message in your own words to confirm you’ve understood them. This technique focuses on the content of what they’re saying and invites them to correct any misinterpretation, which helps ensure accurate communication and safety. For example, if a patient says they’re worried about managing their medications at home, you might respond, “So you’re worried about taking your meds at home and remembering the schedule?” This shows you’re listening and clarifying meaning. Reflecting would emphasize the feelings behind the words; clarifying involves asking questions to remove ambiguity; and summarizing provides a brief review of several points at the end. Paraphrasing is the best fit for confirming understanding of the message itself.